Privacy Policy

Sakura Learning Solutions (“we,” “us,” or “our”) is committed to protecting the privacy and security of visitors and users of our online platform, including our website and related digital services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our services in compliance with the General Data Protection Regulation (GDPR) and applicable privacy laws.

Information We Collect
We collect personal data that you voluntarily provide when you register for an account, subscribe to our services, participate in interactive features, or contact us. This data may include your name, email address, contact details, and user preferences. We also collect technical information automatically through your use of the platform, such as IP addresses, device information, browser type, operating system, and usage patterns.

Use of Personal Data
Your personal data is used solely for the purpose of delivering, maintaining, and improving our educational technology services, including personalized tutoring, virtual classroom solutions, and digital learning materials. We use data to communicate with you about your account, provide customer support, send important updates, and personalize your learning experience.

Legal Bases for Processing
We process your personal data based on your consent, for the performance of a contract to which you are a party, to comply with a legal obligation, or for our legitimate interests in operating and improving our services, provided these interests do not override your fundamental rights and freedoms.

Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your data with trusted service providers who perform functions on our behalf, such as hosting, payment processing, and analytics. All third-party partners are required to maintain the confidentiality and security of your information and comply with applicable privacy laws. Your data may also be disclosed if required by law or in response to lawful requests by public authorities.

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights
Under applicable data protection laws, including the GDPR, you have the right to access, rectify, or erase your personal data. You also have the right to restrict or object to certain processing activities and to request data portability. Where processing is based on consent, you have the right to withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise your rights, please contact us by mail at the address below. We will respond to your request in accordance with applicable laws.

Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. Our security practices are regularly reviewed and updated to address evolving risks.

International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your information in line with GDPR requirements. These safeguards may include standard contractual clauses or other legally approved mechanisms.

Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and provide customized content. You may manage your cookie preferences through your browser settings. For detailed information on cookies and how we use them, please refer to our Cookie Policy available on our platform.

Children’s Privacy
Our services are not aimed at children under the age of 16, and we do not knowingly collect personal data from children without parental consent. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete the information promptly.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We encourage you to review this policy regularly for any updates. Continued use of our services signifies your acceptance of any amended terms.

Contact Information
For questions, concerns, or to exercise your data protection rights, you can write to us at:

Sakura Learning Solutions
5-12 Meiji Dori
Floor 3
Shibuya, Tokyo 150-0001
Japan

We are dedicated to protecting your privacy and ensuring a safe and effective learning experience through our services.